This is an amazon return unit. I was pretty sure it was new before I cut the tape on it but have to be careful when things come back from amazon. Miele CM 6360 Milkperfection Automatic Coffee Machine - OneTouch for Two, AromaticSystem, 8 Individual profiles, DoubleShot, WiFi-compatible, LED lighting, in Lotus White CleanSteel Metallic. AromaticSystem: The CM 6360 coffee machine wows with its dynamic brewing system and quiet grinder made of wear-resistant steel, while the gentle BrilliantLight LED light sets the scene for every cup.From coffee, espresso, to hot milk: Conjure up creamy milk froth for a range of drinks and prepare up to 8 cups at a time with the included coffee pot; adjust grind and water quantity in expert mode. OneTouch for Two: With just a touch of a button you can make two of any specialty drink; save your favorite drinks in one of up to 8 individual connoisseur profiles. Items delivered: 1 x Miele CM 6360 MilkPerfection in Lotus White, with glass milk container, descaling tablets, cleaning tablets and operating instructions.